Your options for fun are virtually limitless in the Smoky Mountains! Exploring Your Cabin Amenities Play all day in Ober Gatlinburg or hike through the national park. If that's not enough excitement for your group, downtown Gatlinburg is just a short drive away from our Sevierville cabins in Hidden Mountain West Resort, ensuring the fun never has to stop. Some options to consider adding to your plans include but aren't limited to: Whatever you and your guests like to do, there's something for everyone to enjoy while on vacation in Pigeon Forge and the surrounding area. Even better, our Smoky Mountain cabin rentals in Hidden Mountain West Resort provide a wealth of amenities, ideal for a perfect combination of fun and relaxation. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.One of the best things about visiting the Smoky Mountains is the sheer number of things to do throughout your stay. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.
#Hidden mountain resort upgrade#
So once again we were all forced to sleep downstairs in the cold using mainly the fireplace and the oven for heat.You know in times past if we had an issue with a unit we were offered a upgrade and at least had folk that worked the desk that would check on us to make sure that the issue was taken care of.no one checked no one called no one offered anything 33 yrs staying there Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
We tried calling the emergency number and got no response. At least we have heat! The wife and I retired to bed around 9:30 p.m upstairs she woke me up at 1am cold!!! That was Christmas day.they told us when we checked in no one would be in the officeĬhristmas Day.
#Hidden mountain resort full#
jacuzzi was full of water but it was blowing warm air upstairs. We were going out later that afternoon for the Dolly Stampede Christmas show Ironic how you can sit in a big open arena such as that and be warmer than we were in our Villa! We got back to the Villa around 7:00 p.m. told me there were six others ahead of me would add me to the list get to me sometime today. I slept upstairs Saturday morning around 9:00 I called the front desk and politely expressed my concerns of the heat and jacuzzi. with the fireplace My wife, daughter, and grandson slept downstairs with the oven on 350 and the door open on it. Thermostat at the top of the steps for the upstairs it was reading 62° even though it was set on 72.Īnd then check downstairs it was set on 72 and was 68°. we fired up the gas fireplace ran some water in the jacuzzi to clean it opened the drain on the jacuzzi it would not drain We got in and got settled and it was cool.
I was sitting with my wife when she made this reservation it was a mistake on their end they were trying to make it seem as though it was ours. We checked in on Friday after driving 10 hours from 35 miles Northeast of Cincinnati through the nasty weather and Sub-Zero temps they couldn't find our name, one spoke up and said your reservation is for New Yr.
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